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Domain 4 Unified — Business Analysis + Predictive Monitoring & Controlling + Closing

▶ Intro to Business Analysis
What is BA?
Practices that identify business needs and determine solutions that deliver value, from discovery to evaluation.
BA vs PM
BA focuses on value, requirements, and solution fitness; PM focuses on delivery constraints and governance.
Requirements
Business, stakeholder, solution (functional & nonfunctional), transition; lifecycle through baselining & change control.
Product Lifecycle
Idea → Discovery → Build → Launch → Operate → Optimize → Retire.
▶ BA Process Groups & Knowledge Areas
Process Groups
Needs Assessment • Planning • Elicitation • Analysis • Traceability & Monitoring • Solution Evaluation.
Knowledge Areas
Strategy Analysis • Requirements Analysis & Design • Elicitation & Collaboration • Life Cycle Management • Solution Evaluation • BA Planning & Monitoring • Stakeholder Engagement.
▶ Needs Assessment

Inputs

Tools & Techniques

Outputs

  • Business Objectives
  • Pain Points/Data
  • Constraints/Policies
  • Problem Statements
  • Root Cause (5‑Whys, Fishbone)
  • Hypothesis Framing
  • Validated Problem/Opportunity
  • Success Metrics

Inputs

Tools & Techniques

Outputs

  • Process Maps & KPIs
  • Systems Inventory
  • Feedback
  • SIPOC/Value Stream
  • Benchmarking
  • SWOT
  • Current State Assessment
  • Gap List
▶ Stakeholder Engagement

Inputs

Tools & Techniques

Outputs

  • Charter/Business Case
  • Org Charts
  • Lessons Learned
  • Interviews/Snowballing
  • Personas
  • Power–Interest Grid
  • Stakeholder Register
▶ Business Analysis Planning

Inputs

Tools & Techniques

Outputs

  • Charter/Business Case
  • Org Standards
  • Team Capacity
  • BA Approach (predictive/adaptive/hybrid)
  • Governance & Decision Rights
  • Estimation/Scheduling
  • BA Management Plan
  • Requirements Management Plan
▶ Elicitation

Inputs

Tools & Techniques

Outputs

  • Stakeholder Map
  • Constraints & Risks
  • Availability
  • Interviews/Workshops
  • Observation
  • Surveys/Focus Groups
  • Elicitation Plan
▶ Analysis

Inputs

Tools & Techniques

Outputs

  • Elicitation Results
  • Models
  • Nonfunctional Criteria
  • User Stories/Use Cases
  • Business Rules
  • Prototyping
  • Detailed Requirements
  • Acceptance Criteria Draft
▶ Traceability & Monitoring

Inputs

Tools & Techniques

Outputs

  • Requirements Set
  • Policies
  • Tooling Choices
  • Traceability Strategy
  • Configuration Management
  • Baseline Policy
  • Traceability & Monitoring Plan
▶ Solution Evaluation

Inputs

Tools & Techniques

Outputs

  • Business Case & Benefits Plan
  • KPIs
  • Operational Constraints
  • Evaluation Strategy
  • Data Collection Plans
  • Pilot/A-B
  • Solution Evaluation Plan
▶ Monitor & Control Project Work

Inputs

Tools & Techniques

Outputs

  • Project Management Plan
  • Project Documents
  • Work Performance Information
  • Agreements
  • EEF/OPA
  • Expert Judgment
  • Trend/Variance Analysis
  • Decision Making
  • Meetings
  • PMIS
  • Work Performance Reports
  • Change Requests
  • Plan/Document Updates
▶ Perform Integrated Change Control

Inputs

Tools & Techniques

Outputs

  • Change Requests
  • Plan & Baselines
  • WPR
  • EEF/OPA
  • Change Tools
  • Impact Analysis
  • CCB Decision
  • Meetings
  • Approved/Rejected Changes
  • Change Log
  • Updates
Change Request Impact Analysis CCB Decision Implement & Update Baselines
Change control flow.
▶ Validate Scope & Control Scope

Validate Scope

Inputs

Tools & Techniques

Outputs

  • Requirements & RTM
  • Verified Deliverables
  • WPD
  • Inspection
  • Decision Making
  • Accepted Deliverables
  • Change Requests
  • WPI

Control Scope

Inputs

Tools & Techniques

Outputs

  • Scope Baseline
  • Requirements & RTM
  • WPD
  • Variance/Trend Analysis
  • Configuration Control
  • WPI
  • Change Requests
  • Updates
▶ Control Schedule

Inputs

Tools & Techniques

Outputs

  • Schedule Baseline
  • Project Schedule
  • WPD
  • Calendars
  • OPAs
  • Critical Path/Chain
  • What‑If/Monte Carlo (concept)
  • EVM (SV,SPI)
  • Leads/Lags
  • Schedule Forecasts
  • WPI
  • Change Requests
  • Updates
▶ Control Costs (EVM)

Inputs

Tools & Techniques

Outputs

  • Cost Baseline
  • Funding Requirements
  • WPD
  • EVA (CV,CPI,EAC,ETC,TCPI)
  • Trend/Forecasting
  • Reserve Analysis
  • Cost Forecasts
  • WPI
  • Change Requests
  • Updates
CV = EV − AC, CPI = EV ÷ AC SV = EV − PV, SPI = EV ÷ PV EAC ≈ BAC ÷ CPI • ETC = EAC − AC • TCPI = (BAC − EV) ÷ (BAC − AC)
Core EVM formulas.
▶ Control Quality

Inputs

Tools & Techniques

Outputs

  • Quality Plan
  • Metrics
  • Deliverables
  • WPD
  • Inspection/Testing
  • Control Charts
  • Checklists/Root Cause
  • Sampling
  • Verified Deliverables
  • WPI
  • Change Requests
  • QC Measurements
UCLLCL Mean
Control chart with UCL/LCL and mean.
▶ Control Resources

Inputs

Tools & Techniques

Outputs

  • Resource Plan
  • Assignments
  • Availability
  • WPD
  • Problem Solving
  • Trend Analysis
  • Alternatives Analysis
  • Reallocations
  • Corrective Actions
  • Updates
▶ Monitor Communications

Inputs

Tools & Techniques

Outputs

  • Communications Plan
  • Project Comms
  • Stakeholder Engagement Plan
  • Feedback/Surveys
  • Observation
  • PMIS Analytics
  • WPI
  • Change Requests
  • Updates
▶ Monitor Risks

Inputs

Tools & Techniques

Outputs

  • Risk Plan
  • Risk Register/Report
  • WPD
  • Risk Reviews/Audits
  • Reserve Analysis
  • Trend Analysis
  • Technical Performance Measurement
  • WPI
  • Change Requests
  • Updates
▶ Control Procurements

Inputs

Tools & Techniques

Outputs

  • Procurement Plan
  • Agreements
  • Procurement Docs
  • Approved Changes
  • Claims Administration
  • Performance Reviews
  • Audits/Inspections
  • Negotiation
  • Closed Procurements
  • WPI
  • Change Requests
  • Updates
▶ Monitor Stakeholder Engagement

Inputs

Tools & Techniques

Outputs

  • Stakeholder Engagement Plan
  • Stakeholder Register
  • Project Communications
  • Stakeholder Analysis
  • Feedback Analysis
  • Meetings
  • WPI
  • Change Requests
  • Updates
▶ Closing – Overview
Purpose
Formally complete the project/phase; obtain acceptance; transition; archive; release resources; capture lessons.
Outcomes
Accepted deliverables, transition completed, records archived, contracts closed, final report issued.
Confirm Acceptance Transition & Handover Archive & Close Contracts Final Report & Lessons
Typical closing flow.
▶ Close Project or Phase (ITTO)

Inputs

Tools & Techniques

Outputs

  • Project Charter
  • Project Management Plan
  • Accepted Deliverables
  • Business Documents
  • Agreements
  • Procurement Docs
  • OPAs
  • Expert Judgment
  • Data Analysis
  • Meetings/Handover Workshops
  • Knowledge Management
  • Audits
  • Final Transition
  • Final Report
  • Lessons Learned (final)
  • OPA Updates
  • Archived Records
▶ Final Acceptance & Transition
Acceptance
Formal sign‑off per acceptance criteria and contract terms.
Transition
Operational readiness: SOPs, training, access, support/SLAs, runbooks, data migration.
▶ Administrative Closure & Archive
Records
Plans, baselines, changes, risks/issues, approvals, financials, contracts, test results, acceptance.
Access
Secure searchable repository with retention & ownership.
▶ Contract Closure & Handover

Inputs

Tools & Techniques

Outputs

  • Agreements & Procurement Docs
  • Seller Performance Reports
  • Acceptance
  • Claims/Disputes
  • Procurement Audits
  • Negotiation/Claims Admin
  • Payments/Warranties
  • Performance Reviews
  • Closed Procurements
  • Release of Claims
  • Final Payments/Warranties
  • Archived Records
▶ Lessons Learned & Benefits Handoff
Lessons
Successes, issues, decisions, risk responses, stakeholder insights; publish to knowledge base.
Benefits
Handoff to operations/PMO; confirm owners, KPIs, baseline, forecast, and review cadence.
▶ Final Performance Report & Resource Release
Report
Objectives vs actuals, scope delivered, schedule/cost variance, quality, risk outcomes, stakeholder satisfaction, compliance, KPIs.
Team
Formal resource release, recognition, and administrative wrap‑up.